Frequently Asked Questions
What do I get in a GazeSite website review?
You receive a detailed report by email covering how clear your message is, how easy your text is to read, what might drive visitors away, whether search engines can find you, and how your design works for everyone. The AI reviewer checks both desktop and mobile versions of your page.
How long does the review take?
Most reviews are delivered by email within 2-5 minutes. We load your site in a real browser, capture screenshots, extract content, and run the full analysis automatically.
What is a reviewer?
A reviewer is an AI built from real demographic and behavioral data – reading levels, tech familiarity, device habits, and browsing patterns. Each reviewer reacts to your site the way a real person matching that profile would.
What pages does the review cover?
Each review covers the specific URL you provide. We capture both desktop and mobile views, extract all visible text, and evaluate the full experience of that page.
How much does it cost?
- Standard review with a pre-built reviewer: $29
- Custom reviewer where you define the persona: $79
Can I get a refund?
Yes. We offer a 100% money-back guarantee if you don’t find at least one useful suggestion from the review. Email us within 7 days of purchase.
What reviewers are available?
We offer reviewers across several categories:
- Consumer – Average Visitor, Mom, Gen Z, Retiree, Non-Native Speaker
- Academic – High-Schooler, BSc Student, MSc Graduate, PhD Researcher
- Executive – CEO, CTO, IT Director, CFO
- Technical – Gen Z Dev, Security Engineer, DevOps Engineer, Frontend Dev
- Celebrity – Stephen King, Dr. House
- Custom – Define your own reviewer profile
Is my website data safe?
We only analyze publicly accessible content on the URL you provide. We don’t access password-protected pages, private data, or backend systems. Payments are handled by Stripe – we never see your card details. See our Privacy Policy for full details.
Can I use this for a competitor’s website?
We ask that you only submit URLs for websites you own or have permission to analyze. See our Terms of Service for details.
How is this different from asking friends for feedback?
Friends are polite. They say “looks good” and move on. GazeSite reviewers are structured, honest, and consistent. They evaluate clarity, readability, design, SEO, and accessibility using a repeatable framework. And they’re available anytime, not just when someone owes you a favor.
How is this different from hiring a UX consultant?
A UX consultant costs $150-300/hour and takes days to deliver. GazeSite gives you structured, actionable feedback in minutes for $29. It’s not a replacement for deep UX research, but it catches the obvious problems fast.
I have another question
Email us at [email protected]. We respond within 24 hours.
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